Respiratory & Sleep Customer Service Specialist CPAP/BiPAP

Quipt Home Medical; Wilder (KY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Résumé du poste

Quipt Home Medical is seeking a dedicated Customer Service Rep in our Sleep & Respiratory division. You will verify insurance benefits, answer questions about CPAP/BIPAP, and discuss financial responsibility with patients while educating them on the benefits of CPAP/BIPAP.

The ideal candidate is an ambitious self-starter with strong communication skills, a positive attitude, and a passion for customer service. 2+ years in healthcare and experience with insurance verification are preferred.

Qualifications

• Minimum 2 years in a healthcare setting preferred.
• Experience with insurance verification and patient intake preferred.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to multitask and work with attention to detail.

Responsabilités

• Verify patients' insurance benefits and discuss financial responsibility.
• Educate patients about CPAP/BIPAP and related equipment.
• Communicate with patients and doctors' offices to coordinate care.
• Assist with CPAP setups under Respiratory Therapist supervision.
• Handle patient intake and perform equipment cleaning/testing as needed.

Description du poste

Quipt Home Medical is seeking a dedicated Customer Service Rep in our Sleep & Respiratory division. You will verify insurance benefits, answer questions about CPAP/BIPAP, and discuss financial responsibility with patients while educating them on the benefits of CPAP/BIPAP.

The ideal candidate is an ambitious self-starter with strong communication skills, a positive attitude, and a passion for customer service. 2+ years in healthcare and experience with insurance verification are preferred.