Customer Service-Respiratory and Sleep

Quipt Home Medical; Wilder (KY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Résumé du poste

Quipt Home Medical is seeking a dedicated Customer Service Rep in our Sleep & Respiratory division. You will verify insurance benefits, answer questions about CPAP/BIPAP, and discuss financial responsibility with patients while educating them on the benefits of CPAP/BIPAP.

The ideal candidate is an ambitious self-starter with strong communication skills, a positive attitude, and a passion for customer service. 2+ years in healthcare and experience with insurance verification are preferred.

Qualifications

• Minimum 2 years in a healthcare setting preferred.
• Experience with insurance verification and patient intake preferred.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to multitask and work with attention to detail.

Responsabilités

• Verify patients' insurance benefits and discuss financial responsibility.
• Educate patients about CPAP/BIPAP and related equipment.
• Communicate with patients and doctors' offices to coordinate care.
• Assist with CPAP setups under Respiratory Therapist supervision.
• Handle patient intake and perform equipment cleaning/testing as needed.

Description du poste

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.

Let’s start with what’s important to you. The Benefits.....

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Position:

Customer Service-Respiratory and Sleep

General Description:

As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients’ insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.

Job Responsibilities and duties include:

• Patient Intake
• Insurance Verification
• Educating patients about CPAP/BIPAPS
• Communicating with patients and doctors' offices
• Cleaning and testing equipment
• Work under the Respiratory Therapist to assist with CPAP setups
• Other duties as assigned

Job Requirements

• Excellent organizational and time management skills
• Extreme attention to detail is required
• Must possess exceptional communication and customer service skills
• Strong Computer skills
• Team player who is able to multitask
• Professional appearance and positive attitude are essential!
• Able to pass a background check

Work Experience

A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred.

Job Type:

Full-time

Required education:

• High school or equivalent

Required experience:

• Customer Service: 1 year
• Healthcare: 2 years
• Respiratory/sleep background a plus, but not required.