Respiratory Liaison: Patient & Referral Relations

Apria Healthcare LLC; Henderson (NV); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short- and long-term disability

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health in Henderson, NV is seeking a Respiratory Liaison to coordinate patient care from referral through order fulfillment, education, and ongoing support. You will serve as primary contact for patients, referral sources, and internal teams, ensuring accurate documentation and smooth workflow.

This role emphasizes relationship-building, customer service excellence, and market growth through collaboration with sales and operations.

Qualifications

• Strong focus on patients, referrals and service quality.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks with accuracy and speed.

Responsibilities

• Coordinate patient journey from referral to order fulfillment and delivery.
• Process orders and ensure all documentation, authorizations, and insurance are obtained.
• Serve as primary contact for patients, referral sources, providers and internal teams.
• Manage patient and referral communications to support service excellence.
• Educate patients on equipment use, therapy adherence and safety.
• Build relationships with referral sources and healthcare partners.
• Collaborate with sales and operations to improve referrals and satisfaction.
• Identify opportunities to grow market presence and patient retention.
• Maintain records and ensure compliance with requirements.
• Support quality, operational and growth initiatives.

Skills

Customer focus

Communication

Relationship building

Organization

Problem solving

Self-motivated

Team player

Patient education

MS Office

Electronic records

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Accendra Health in Henderson, NV is seeking a Respiratory Liaison to coordinate patient care from referral through order fulfillment, education, and ongoing support. You will serve as primary contact for patients, referral sources, and internal teams, ensuring accurate documentation and smooth workflow.

This role emphasizes relationship-building, customer service excellence, and market growth through collaboration with sales and operations.