Respiratory Care Liaison - Patient & Referral Growth

Apria, Inc.; Henderson (NV); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health in Henderson, NV is seeking a Respiratory Liaison to coordinate patient care from referral through delivery, educate patients on equipment, and support market growth. You will manage orders, insurance requirements, and communications with patients, providers, and referral sources to ensure a superior experience.

The role emphasizes relationship building, documentation accuracy, and collaboration with sales and operations to improve referrals and patient outcomes.

Qualifications

• High School Diploma or GED required.
• At least 2 years in customer service, healthcare, or patient support.
• Experience in healthcare or medical equipment preferred.

Responsibilities

• Coordinate patient journey from referral to order fulfillment and support.
• Process orders with required documentation and insurance details.
• Serve as contact for patients, referral sources, and internal teams.
• Manage communications to support service excellence and timely care.
• Educate patients on equipment use and insurance requirements.
• Build relationships with referral sources and healthcare partners.
• Collaborate with sales and operations to improve referrals and growth.
• Identify opportunities to drive market growth through relationships.
• Maintain records and ensure compliance with regulations and payers.
• Support quality and growth initiatives within branch objectives.

Skills

Customer focus

Communication skills

Relationship building

Organizational skills

Problem solving

Independent work

Team player

Educating patients

Education

High School Diploma or GED

Tools

MS Office

Job description

Accendra Health in Henderson, NV is seeking a Respiratory Liaison to coordinate patient care from referral through delivery, educate patients on equipment, and support market growth. You will manage orders, insurance requirements, and communications with patients, providers, and referral sources to ensure a superior experience.

The role emphasizes relationship building, documentation accuracy, and collaboration with sales and operations to improve referrals and patient outcomes.