Resource Support Analyst

U.S.-Legal-Suppor; Fort Lauderdale (FL); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

PTO and holidays

Professional development opportunities

Collaborative work environment

Job summary

US Legal Support seeks a Resource Support Analyst to build strong relationships with court reporters and videographers and to coordinate daily operations across teams. The role emphasizes clear communication, effective problem solving, and managing multiple tasks in a fast-paced environment.

The position requires the ability to work with Excel and SharePoint for regional analysis and trend evaluation, while upholding company standards and a professional company image.

Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a deadline-driven environment.
• Experience in customer service, coordination, or administrative roles preferred.

Responsibilities

• Establish effective and cooperative working relationships with court reporters and videographers.
• Coordinate daily communication via email, phone, and text to track the status of work products.
• Maintain U.S. Legal Support standards and promote a positive company image.
• Research and resolve general inquiries, providing timely follow-up with internal teams as needed.
• Identify and address operational challenges to enhance efficiency for court reporters and clients.
• Follow company policies and procedures to ensure consistency and integrity in daily tasks.
• Collaborate with leadership and colleagues on special projects as assigned.
• Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership.
• Support regional leadership in the evaluation of key trends.

Skills

Verbal and written communication

Problem-solving

Multitasking

Customer service coordination

Tools

SharePoint

Word

Excel

Outlook

Job description

FL - Work From Home, Fort Lauderdale, FL, US

US Legal Support is seeking a Resource Support Analyst to establish and maintain strong relationships with court reporters and videographers while ensuring the seamless coordination of daily operations. This role requires excellent communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Location: Houston, TX | Woodland Hills, CA
Schedule: Monday – Friday | TBD

Essential Job Functions:

• Establish effective and cooperative working relationships with court reporters
• Coordinate daily communication via email, phone, and text to track the status of work products.
• Maintain U.S. Legal Support standards and promote a positive company image.
• Research and resolve general inquiries, providing timely follow-up with internal teams as needed.
• Identify and address operational challenges to enhance efficiency for court reporters and clients.
• Follow company policies and procedures to ensure consistency and integrity in daily tasks.
• Collaborate with leadership and colleagues on special projects as assigned.
• Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership.
• Support regional leadership in the evaluation of key trends.

Requirements:

• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a deadline-driven environment.
• Experience in customer service, coordination, or administrative roles preferred.

Title: Court Reporter Coordinator

US Legal Support is seeking a Resource Support Analyst to establish and maintain strong relationships with court reporters and videographers while ensuring the seamless coordination of daily operations. This role requires excellent communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Location: Houston, TX | Woodland Hills, CA
Schedule: Monday – Friday | TBD

Essential Job Functions:

• Establish effective and cooperative working relationships with court reporters
• Coordinate daily communication via email, phone, and text to track the status of work products.
• Maintain U.S. Legal Support standards and promote a positive company image.
• Research and resolve general inquiries, providing timely follow-up with internal teams as needed.
• Identify and address operational challenges to enhance efficiency for court reporters and clients.
• Follow company policies and procedures to ensure consistency and integrity in daily tasks.
• Collaborate with leadership and colleagues on special projects as assigned.
• Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership.
• Support regional leadership in the evaluation of key trends.

Requirements:

• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a deadline-driven environment.
• Experience in customer service, coordination, or administrative roles preferred.Strong skill set in Microsoft Office Suite (SharePoint, Word, Excel, Outlook).

Perks & Benefits:

At U.S. Legal Support, we offer a comprehensive benefits package, including:

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and holidays
• Professional development opportunities
• A collaborative and supportive work environment