Court Reporter Relations & Operations Coordinator

U.S.-Legal-Suppor; Fort Lauderdale (FL); À distance; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision insurance

401(k) with company match

PTO and holidays

Professional development opportunities

Collaborative work environment

Résumé du poste

US Legal Support seeks a Resource Support Analyst to build strong relationships with court reporters and videographers and to coordinate daily operations across teams. The role emphasizes clear communication, effective problem solving, and managing multiple tasks in a fast-paced environment.

The position requires the ability to work with Excel and SharePoint for regional analysis and trend evaluation, while upholding company standards and a professional company image.

Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a deadline-driven environment.
• Experience in customer service, coordination, or administrative roles preferred.

Responsabilités

• Establish effective and cooperative working relationships with court reporters and videographers.
• Coordinate daily communication via email, phone, and text to track the status of work products.
• Maintain U.S. Legal Support standards and promote a positive company image.
• Research and resolve general inquiries, providing timely follow-up with internal teams as needed.
• Identify and address operational challenges to enhance efficiency for court reporters and clients.
• Follow company policies and procedures to ensure consistency and integrity in daily tasks.
• Collaborate with leadership and colleagues on special projects as assigned.
• Perform analysis of regional outcomes using Excel and SharePoint to support decision making by US Legal Support Leadership.
• Support regional leadership in the evaluation of key trends.

Connaissances

Verbal and written communication

Problem-solving

Multitasking

Customer service coordination

Outils

SharePoint

Word

Excel

Outlook

Description du poste

US Legal Support seeks a Resource Support Analyst to build strong relationships with court reporters and videographers and to coordinate daily operations across teams. The role emphasizes clear communication, effective problem solving, and managing multiple tasks in a fast-paced environment.

The position requires the ability to work with Excel and SharePoint for regional analysis and trend evaluation, while upholding company standards and a professional company image.