Member Support & Inquiry Specialist

First Community Credit Union; Missouri; On-site; USD 35,000 - 45,000; Full time

Job summary

A financial services organization is seeking a Resource Specialist for its new Winghaven Branch in Missouri. The role involves assisting members through inbound calls and chats, conducting basic financial transactions, and performing various tasks. Ideal candidates will have strong communication, organizational, and analytical skills, and thrive in a fast-paced environment. This position offers a great opportunity to help members with their financial needs.

Qualifications

• Strong communication skills with both members and co-workers.
• Ability to analyze, research and resolve inquiries related to member accounts.
• Enjoy working in a fast-paced environment.

Responsibilities

• Field inbound calls and chats to assist members.
• Conduct basic financial transactions.
• Perform various administrative tasks related to member accounts.

Skills

Great communication skills

Organizational skills

Analytical skills

Multitasking skills

Job description

A financial services organization is seeking a Resource Specialist for its new Winghaven Branch in Missouri. The role involves assisting members through inbound calls and chats, conducting basic financial transactions, and performing various tasks. Ideal candidates will have strong communication, organizational, and analytical skills, and thrive in a fast-paced environment. This position offers a great opportunity to help members with their financial needs.