Resource & Project Coordinator — A&O Delivery

Avertium; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Avertium is seeking a highly organized Project Coordinator to support Architecture & Optimization delivery, coordinating schedules, resources, and priorities across Technical teams, Professional Services, Sales, and customers.

You will manage half-day and full-day blocks, lead coordination meetings, monitor pipelines, and maintain accurate resource records while learning the Microsoft security stack to communicate effectively with stakeholders.

Qualifications

• 3–5 years of project coordination, project management, or related experience in technology or services.
• Experience coordinating multiple projects, schedules, resources, and competing priorities.
• Experience with Professional Services Automation tools; Certinia preferred.

Responsibilities

• Coordinate A&O projects and engagements, including scheduling, timelines, milestones, and resource needs.
• Partner with delivery leaders, project managers, consultants, and stakeholders to plan and support projects.
• Develop understanding of A&O projects, terminology, technology, and delivery requirements; ask questions to define scope and risks.
• Manage scheduling using half-day and whole-day blocks; reflect consultant availability and project needs.
• Lead or facilitate regular project and resource coordination meetings; review upcoming work and priorities.
• Monitor the service opportunity pipeline to anticipate projects, scheduling needs, and resource requirements.
• Support initial project creation and validation of service, project, and resource needs.
• Coordinate resource assignments for A&O project roles with PS leads and PMs.
• Maintain visibility into resource capacity and upcoming demand; identify conflicts and facilitate solutions.
• Communicate with customers to coordinate needs, manage expectations, and address scope concerns.
• Identify when requests may be outside scope and elevate as needed.
• Develop working knowledge of Microsoft security stack (Microsoft Security, Purview, Intune, Entra) to communicate effectively with teams and customers.
• Maintain accurate resource records and skillsets for consultants and contractors.
• Support resource management activities, including monitoring assignments, timesheets, capacity, and forecast accuracy.
• Support focused resource management for RED as needed.
• Identify resource constraints and scheduling concerns; work with delivery leaders to resolve.
• Contribute to ongoing improvements of PS project coordination, scheduling, and resource management processes.

Skills

Project coordination

Stakeholder management

Scheduling

Communication

Tools

Certinia

Job description

Avertium is seeking a highly organized Project Coordinator to support Architecture & Optimization delivery, coordinating schedules, resources, and priorities across Technical teams, Professional Services, Sales, and customers.

You will manage half-day and full-day blocks, lead coordination meetings, monitor pipelines, and maintain accurate resource records while learning the Microsoft security stack to communicate effectively with stakeholders.