A&O Project Coordinator & Resource Planner

Avertium; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Avertium is seeking an organized Project Coordinator to help manage A&O projects and engagements across technical teams, Professional Services, and customers. You will coordinate scheduling, milestones, and resources while ensuring alignment and timely delivery of services.

Your role includes facilitating meetings, monitoring pipelines, and communicating projected needs and risks to stakeholders. You will develop a solid understanding of A&O projects, terminology, and delivery requirements,

Qualifications

• 3–5 years of project coordination or project management experience in a tech company, services org, or consultancy.
• Experience coordinating multiple projects, schedules, timelines, resources, and competing priorities.
• Experience with a Professional Services Automation tool is a plus; Certinia preferred.

Responsibilities

• Coordinate A&O projects and engagements, including scheduling, timelines, milestones, project status, and resource needs.
• Partner with A&O delivery leaders, project managers, consultants, and stakeholders to plan and support projects.
• Develop understanding of A&O projects, terminology, technology, and delivery requirements; ask questions to understand scope, dependencies, and risks.
• Manage A&O scheduling using half-day and full-day blocks, reflecting consultant availability and project needs.
• Lead or facilitate regular project and resource coordination meetings to review upcoming work, scheduling conflicts, and changing priorities.
• Monitor the service opportunity pipeline to anticipate upcoming projects, scheduling needs, and resource requirements.
• Support initial project creation and validation of service, project, and resource needs.
• Coordinate resource assignments for A&O project roles with Professional Services leads and project managers.
• Maintain visibility into resource capacity and upcoming demand, identifying conflicts and supporting solutions.
• Communicate with customers as needed to coordinate project needs, manage expectations, and address scheduling or scope concerns.
• Identify when customer requests may be outside scope and escalate appropriately.
• Develop working knowledge of the Microsoft security stack and communicate effectively with technical teams and customers.
• Maintain accurate resource records and skillsets for Avertium consultants and contractors.
• Support resource management activities for the A&O team, including monitoring assignments, timesheets, capacity, and forecast accuracy.
• Support focused resource management for RED as needed.
• Help identify resource constraints and work with delivery leaders to recommend solutions.

Skills

Project coordination

Cross-functional collaboration

Stakeholder management

Communication skills

Attention to detail

Tools

Certinia PSA

Microsoft Office

Job description

Avertium is seeking an organized Project Coordinator to help manage A&O projects and engagements across technical teams, Professional Services, and customers. You will coordinate scheduling, milestones, and resources while ensuring alignment and timely delivery of services.

Your role includes facilitating meetings, monitoring pipelines, and communicating projected needs and risks to stakeholders. You will develop a solid understanding of A&O projects, terminology, and delivery requirements,