Resource Development Operations Specialist

United Way of the Midlands; Columbia (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

United Way International in Columbia, SC is seeking a detail-oriented RD Administrator to support the Resource Development team and the Chief Development Officer. You will maintain records, prepare reports, track payments, coordinate meetings, and ensure deadlines are met.

Responsibilities span administrative coordination, tracking and reporting, cross-department support, and CDO-level assistance. Strong Excel/Outlook skills and experience with databases are preferred.

Qualifications

• Detail-oriented and accurate, with the ability to review work carefully, catch errors, keep records organized, and follow tasks through to completion.
• Strong organization and time-management skills, including the ability to manage multiple requests, maintain trackers, prioritize work, and meet deadlines.
• Proficiency with Microsoft Office, especially Excel, Outlook, and PowerPoint; ability to learn department databases and reporting tools. Experience with Power BI and Canva is helpful.
• Clear written and verbal communication skills, including professional email writing and appropriate follow-up with coworkers, volunteers, vendors, and other partners.
• Dependable and responsive, with a service-focused approach and the ability to handle routine information with care and discretion.
• Comfort working with numbers, spreadsheets, reports, invoices, receipts, and other detailed records.

Responsibilities

• Maintain organized electronic files, shared documents, calendars, templates, contact lists, and tracking spreadsheets.
• Enter, update, and check information in databases and spreadsheets to ensure records are accurate and complete.
• Track assignments, deadlines, requests, and follow-up items; remind staff of upcoming deadlines and follow up on missing information.
• Prepare and format meeting agendas, minutes, welcome packets, newsletters, email communications, committee materials, and other documents.
• Maintain and update standard templates and process instructions.
• Track RSVPs, send confirmations, and make follow-up calls or send reminders as needed.
• Maintain trackers for invoices, purchases, sponsorships, agreements, and promised deliverables; update status and flag overdue or missing items.
• Prepare routine weekly and monthly revenue and activity reports using information from department systems and spreadsheets.
• Review data and reports for missing information, inconsistencies, and errors before sharing them with staff or committees.
• Assist with purchasing, budget tracking, monthly credit card reconciliation, receipt collection, and expense documentation.
• Follow up with staff and vendors to collect invoices, receipts, approvals, and other information needed to complete records and payments.
• Support the preparation and tracking of thank-you letters, donation forms, mailings, and other fundraising-related administrative tasks.
• Coordinate administrative requests with Communications, Finance/Data, and other teams to keep work moving and information accurate.
• Help organize volunteer and committee information, recruitment materials, meeting details, and follow-up communications.
• Assist with database updates, data entry, document preparation, and basic reporting for Resource Development activities.
• Provide administrative support for department projects and organizational priorities as assigned, including keeping task lists and records current.
• Document routine steps and help maintain consistent processes so work can be completed accurately and efficiently.
• Manage meeting scheduling and calendar details, including invitations, materials, and follow-up tasks.
• Prepare and organize expense reports, presentations, meeting notes, and other requested documents.
• Complete basic research and gather background information for meetings, presentations, and department needs.
• Track action items from meetings and follow up as appropriate to help ensure next steps are completed.

Job description

United Way International in Columbia, SC is seeking a detail-oriented RD Administrator to support the Resource Development team and the Chief Development Officer. You will maintain records, prepare reports, track payments, coordinate meetings, and ensure deadlines are met.

Responsibilities span administrative coordination, tracking and reporting, cross-department support, and CDO-level assistance. Strong Excel/Outlook skills and experience with databases are preferred.