Resource Assistant

Midcoast Maine Community Action; Belfast (ME); On-site; USD 24,000 - 27,000; Part time

Job summary

Midcoast Maine Community Action is seeking a Resource Assistant in Belfast, ME to support WIC services and program operations.

This part-time position emphasizes friendly customer service, accurate administrative support, and collaborative work with program staff to connect families with vital resources for health, nutrition, and stability.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related work experience preferred.
• Experience in office reception or customer service is beneficial.
• Proficiency with common computer software including word processing, spreadsheets, and databases.
• Ability to follow office procedures and operate standard office equipment.
• Strong verbal and written communication skills essential.
• Ability to establish efficient office processes and workflows.

Responsibilities

• Provide administrative and program support for MMCA in Belfast.
• Deliver high-quality customer service to program participants and staff.
• Coordinate day-to-day office operations and scheduling.
• Assist with data entry, record-keeping, and document management.
• Support program coordination for WIC services and related activities.

Skills

High school diploma

1+ year experience

Office reception

Customer service

Computer proficiency

Verbal communication

Written communication

Office procedures

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Databases

Job description

Job Details

Job Location: Belfast WIC - Belfast, ME 04915

Salary Range: $17.40 - $19.58 Hourly

Resource Assistant - Belfast WIC

The Resource Assistant in Midcoast Maine Community Action’s (MMCA) Belfast office plays an important role in supporting the delivery, coordination, and administration of community-based programs, with a primary focus on the Women, Infants, and Children (WIC) Program. This position helps ensure that services are delivered efficiently, accurately, and compassionately to individuals and families throughout the communities we serve.

Working collaboratively with program managers, coordinators, and participants, the Resource Assistant provides administrative, customer service, and program support that contributes to the smooth day-to-day operation of MMCA programs. Through strong organizational skills, attention to detail, and a commitment to exceptional service, the Resource Assistant helps connect community members with vital resources that promote health, nutrition, and economic stability. This position is ideal for someone seeking meaningful part-time employment with a mission-driven organization. The Resource Assistant has the opportunity to make a direct impact on the lives of children, families, and community members while contributing to MMCA's mission of empowering people, strengthening communities, and reducing the effects of poverty throughout Midcoast Maine.

Qualifications

• A high school diploma or equivalent.
• At least one year of experience in a related position.
• Experience in office reception or customer service.
• Proficiency with computers and common software, including word processing, spreadsheets, and databases.
• Ability to carry out office procedures and use standard office equipment, such as a fax machine, copier, and postage machine.
• Strong verbal and written communication skills.
• Ability to develop and maintain effective, efficient office procedures.

Compensation

Compensation will be based on experience and qualifications.

Other Requirements

• A valid driver’s license, automobile insurance that meets state requirements, and access to reliable transportation are required. The Resource Assistant must also follow MMCA policies for safe vehicle operation.
• Before employment begins, the selected candidate must successfully complete all required fingerprint-based criminal background, child protective services, sex offender registry, and motor vehicle record checks.

Equal Employment Opportunity

Midcoast Maine Community Action is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, ancestry, gender or gender identity, sexual orientation or preference, age, physical or mental disability, or veteran status.

Applicants may request reasonable accommodations to participate in the application process.