Resort Security & Guest Experience Specialist

Crescent Hotels & Resorts; Saint Pete Beach (FL); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Marriott travel benefits

Zusammenfassung

The Luce Hotel dedicates itself to safe, high-end guest experiences on Florida's Gulf Coast. We seek a professional Security Officer to safeguard guests and team members while maintaining the resort’s stylish atmosphere.

You will patrol the property, monitor activity, respond to concerns, and collaborate with leadership to enforce safety procedures, all while delivering friendly, attentive service to guests and colleagues alike.

Qualifikationen

• Previous security, hotel, resort, or customer service experience preferred.
• Valid Florida Security License preferred or ability to obtain one.
• Strong communication and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Ability to walk and stand for extended periods in indoor and outdoor environments.
• Flexible schedule including nights, weekends, and holidays.
• CPR/First Aid certification is a plus.

Aufgaben

• Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces.
• Monitor hotel activity and respond promptly to guest and employee concerns.
• Maintain safety and security presence throughout the resort.
• Respond to emergencies, incidents, disturbances, and guest assistance requests.
• Complete incident reports and maintain accurate daily logs.
• Enforce hotel safety procedures, policies, and emergency protocols.
• Assist with crowd control, event security, and access control when needed.
• Work closely with hotel leadership and departments to ensure a safe guest experience.
• Provide friendly and professional guest service at all times.

Kenntnisse

Security experience

Customer service

Communication

Problem-solving

Calm under pressure

Mobility

Ausbildung

Florida Security License (preferred)

Jobbeschreibung

The Luce Hotel dedicates itself to safe, high-end guest experiences on Florida's Gulf Coast. We seek a professional Security Officer to safeguard guests and team members while maintaining the resort’s stylish atmosphere.

You will patrol the property, monitor activity, respond to concerns, and collaborate with leadership to enforce safety procedures, all while delivering friendly, attentive service to guests and colleagues alike.