Resort Security & Guest Experience Specialist

The Crescent Hotels Group; Saint Petersburg (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The Crescent Hotels & Resorts is hiring a Security Officer for The Luce Hotel on Florida's Gulf Coast. You will patrol hotel property, guest areas, beaches, pools, and back-of-house spaces to maintain a safe environment.

Ideal candidates have prior security or customer service experience, a valid Florida Security License (or ability to obtain one), and strong communication and problem-solving skills. Flexible schedule including nights, weekends, and holidays is required.

Qualifikationen

• Previous security, hotel, resort, or customer service experience preferred.
• Valid Florida Security License preferred or ability to obtain one.
• Strong communication and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Flexible schedule including nights, weekends, and holidays.
• CPR/First Aid certification is a plus.

Aufgaben

• Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces.
• Monitor hotel activity and respond promptly to guest and employee concerns.
• Maintain safety and security presence throughout the resort.
• Respond to emergencies, incidents, disturbances, and guest assistance requests.
• Complete incident reports and maintain accurate daily logs.
• Enforce hotel safety procedures, policies, and emergency protocols.
• Assist with crowd control, event security, and access control when needed.
• Work closely with hotel leadership and departments to ensure a safe guest experience.
• Provide friendly and professional guest service at all times.

Kenntnisse

Strong communication

Problem-solving

Customer service experience

Calm under pressure

Ausbildung

Florida Security License

Jobbeschreibung

The Crescent Hotels & Resorts is hiring a Security Officer for The Luce Hotel on Florida's Gulf Coast. You will patrol hotel property, guest areas, beaches, pools, and back-of-house spaces to maintain a safe environment.

Ideal candidates have prior security or customer service experience, a valid Florida Security License (or ability to obtain one), and strong communication and problem-solving skills. Flexible schedule including nights, weekends, and holidays is required.