Luxury Resort Security & Guest Safety Advocate

Crescent Hotels & Resorts; Bahia Shores (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Luce Hotel in Saint Petersburg, FL is seeking aSecurity Officer to patrol the property, monitor guest areas, and respond to safety concerns. The role emphasizes professional guest service and collaboration with hotel leadership to maintain a safe environment on Florida’s Gulf Coast.

Ideal candidates have prior security or hospitality experience, a valid Florida security license or the ability to obtain one, and strong communication skills.

Qualifications

• Previous security, hotel, resort, or customer service experience preferred.
• Valid Florida Security License preferred or ability to obtain one.
• Strong communication and problem-solving skills.
• Ability to remain calm and professional in high-pressure situations.
• Ability to walk and stand for extended periods in indoor and outdoor environments.
• CPR/First Aid certification is a plus.

Responsibilities

• Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces.
• Monitor hotel activity and respond promptly to guest and employee concerns.
• Maintain safety and security presence throughout the resort.
• Respond to emergencies, incidents, disturbances, and guest assistance requests.
• Complete incident reports and maintain accurate daily logs.
• Enforce hotel safety procedures, policies, and emergency protocols.
• Assist with crowd control, event security, and access control when needed.
• Work closely with hotel leadership and departments to ensure a safe guest experience.
• Provide friendly and professional guest service at all times.

Skills

Communication skills

Problem-solving

Calm under pressure

Customer service

Job description

The Luce Hotel in Saint Petersburg, FL is seeking aSecurity Officer to patrol the property, monitor guest areas, and respond to safety concerns. The role emphasizes professional guest service and collaboration with hotel leadership to maintain a safe environment on Florida’s Gulf Coast.

Ideal candidates have prior security or hospitality experience, a valid Florida security license or the ability to obtain one, and strong communication skills.