Resort Security & Guest Experience Officer

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 33,000 - 42,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells, WI is seeking a Safety & Security Officer to patrol the resort, secure facilities, and assist guests with inquiries. The role requires independence, a valid driver's license, and a commitment to safety and hospitality.

Responsibilities include incident investigations, surveillance monitoring, threat assessment, and timely reporting. Candidates should have a High School Diploma and may have prior guest service experience.

Qualifications

• Requires high school diploma.
• Ability to work independently and without constant supervision.
• Must have valid driver license and good driving record.

Responsibilities

• Patrol the entire resort and all properties.
• Secure all doors, windows, and property including parking areas.
• Investigate guest and employee incidents.
• Monitor resort surveillance system and logs.
• Prepare reports and patrol logs.
• Coordinate with law enforcement, fire, and EMS when needed.
• Ensure OSHA safety compliance and enforce resort policies.
• Provide accurate information to guests and respond to questions.

Skills

Guest relations

Creative thinking

Communication

Education

High School Diploma

Job description

Chula Vista Resort in Wisconsin Dells, WI is seeking a Safety & Security Officer to patrol the resort, secure facilities, and assist guests with inquiries. The role requires independence, a valid driver's license, and a commitment to safety and hospitality.

Responsibilities include incident investigations, surveillance monitoring, threat assessment, and timely reporting. Candidates should have a High School Diploma and may have prior guest service experience.