3rd Shift Security Officer

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 33,000 - 42,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells, WI is seeking a Safety & Security Officer to patrol the resort, secure facilities, and assist guests with inquiries. The role requires independence, a valid driver's license, and a commitment to safety and hospitality.

Responsibilities include incident investigations, surveillance monitoring, threat assessment, and timely reporting. Candidates should have a High School Diploma and may have prior guest service experience.

Qualifications

• Requires high school diploma.
• Ability to work independently and without constant supervision.
• Must have valid driver license and good driving record.

Responsibilities

• Patrol the entire resort and all properties.
• Secure all doors, windows, and property including parking areas.
• Investigate guest and employee incidents.
• Monitor resort surveillance system and logs.
• Prepare reports and patrol logs.
• Coordinate with law enforcement, fire, and EMS when needed.
• Ensure OSHA safety compliance and enforce resort policies.
• Provide accurate information to guests and respond to questions.

Skills

Guest relations

Creative thinking

Communication

Education

High School Diploma

Job description

Job Details

Job Location: Chula Vista Resort - Wisconsin Dells, WI 53965

Position Type: Full Time

Great training opportunity for advancement in Law Enforcement or similar fields. Must be able to work independently and without constant supervision.

Safety & Security Officer’s are here to make Chula Vista Resort safe and secure at all times and to protect our guests and employees. Safety & Security Officer’s will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort.

Essential Job Functions:

• Patrol of entire Resort and all properties.
• Checking and securing all required doors, windows, and property of the Resort and our guests, including parking lots and vehicles in those lots.
• Investigation of complaints and injuries from guests as well as employees.
• Surveillance of Resort by using Resort surveillance camera system.
• Report writing and keeping of patrol logs.
• Working closely with law enforcement, fire and EMS on issues as they arise.
• Continually checking for safety issues and OSHA requirements to be sure we are in compliance.
• Enforcement of all Resort policies and procedures for all employees and guests.
• Provide accurate information and a prompt answer to any questions the guest may have about the resort and local area.
• Perform and complete other assigned duties for the resort.
• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.

Must have valid Driver License and good driving record.

Education:

Required- High School Diploma

Experience:

Preferred: Some Guest Experience

Skills, Knowledge, Abilities:

• Knowledge of all facets of the Resort including guest relations, as they apply to Chula Vista Resort, is required.
• Must be able to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur.
• Must be able to clearly define objectives.

Physical Requirements:

• Must be in good physical condition.
• Able to lift minimum of 50 lbs.

Body Positions:

Sitting, standing for an extended period of time.

Body Sense:

Have full use of eyes and ears, full power of speech.

Body Movements:

Walking, turning head and torso, bending arms, wrists, and fingers.

Mental Requirements

Language:

Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.