Aquatics Operations & Safety Supervisor

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 19,000 - 30,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells is seeking an Aquatic Supervisor to oversee pool and water-park safety, manage a sizeable lifeguard and slide-attendant team, and ensure guest satisfaction. Responsibilities include enforcing safety protocols, coordinating staff, complying with health codes, and maintaining a professional, welcoming environment while balancing operational needs and guest expectations.

The role requires 1–2 years related experience, CPR/AED certifications, and a commitment to

Qualifications

• Required: 1 to 2 years experience in a related field
• Preferred: High School Diploma, American Red Cross Lifeguarding/CPR/First Aid/AED certification (may be obtained through Chula Vista Resort)

Responsibilities

• Willingness to take the most effective role deemed necessary by supervisors or managers.
• Maintaining the operational effectiveness of the aquatic department, while delivering superior quality and service at all times.
• Maintaining compliance with all legal requirements, codes, cleanliness and sanitation standards.
• Safeguarding the confidentiality of customer, company and employee information.
• Taking all opinions and suggestions under advisement before making decisions of major proportion while assuming full responsibility of the decisions themselves.
• Maintaining a cooperative working relationship with guests and the entire staff.
• Ensuring that all standards will be consistent with the goals and objectives already established by the resort as a whole.
• Handling difficult situations tactfully.
• Consistently showing the ability to recognize and deal with priorities.
• Meeting deadlines for time-sensitive activities.
• Completing all obligations; do what has been committed upon.
• Maintaining a well-groomed, professional appearance appropriate for the position and the situation.
• Creating the highest customer satisfaction possible by:
• Ensuring you provide prompt, friendly, quality service
• Using proper language to guests and subordinates, both in person and over the radios.
• Having complete knowledge of the areas of your operation.
• Having a clean, sanitary, organized work station.

Education

High School Diploma

American Red Cross Lifeguarding/CPR/First Aid/AED certification

Job description

Chula Vista Resort in Wisconsin Dells is seeking an Aquatic Supervisor to oversee pool and water-park safety, manage a sizeable lifeguard and slide-attendant team, and ensure guest satisfaction. Responsibilities include enforcing safety protocols, coordinating staff, complying with health codes, and maintaining a professional, welcoming environment while balancing operational needs and guest expectations.

The role requires 1–2 years related experience, CPR/AED certifications, and a commitment to