Resort Retail Sales Associate - Guest-First Service

Boyne Resorts; Deer Park (MD); On-site; USD 26,000 - 36,000; Full time

Job summary

Boyne Resorts is hiring a Retail Sales Associate at Boyne Mountain Resort. The role involves greeting customers, guiding them through the store, answering product questions and processing payments at checkout.

You will help guests select items, maintain the store’s appearance and assist with inventory as needed. The position requires strong customer service skills, reliable attendance for nights, weekends and holidays, and basic computer proficiency to operate the POS system.

Qualifications

• High school diploma or equivalent and comfortable handling payment transactions.
• Excellent customer service mindset with friendly, clear communication.
• Willingness to work nights, weekends and holidays as needed.
• Basic computer skills and willingness to learn store systems.

Responsibilities

• Welcome customers by greeting them and offering assistance.
• Escort customers to racks and counters, suggest items.
• Advise customers with accurate product information.
• Help customers make selections with confidence and recommendations.
• Process payments by totaling purchases and handling cards/gift cards/room charges.
• Notify customers of sales and future merchandise of interest.
• Set up and display products and merchandise in the store.
• Maintain appearance and cleanliness of the store and merchandise.
• Help maintain accurate inventory records.

Skills

Customer service

Communication

Teamwork

Flexibility

Basic computer skills

Education

High school diploma or equivalent

Tools

POS system

Credit card processing

Job description

Boyne Resorts is hiring a Retail Sales Associate at Boyne Mountain Resort. The role involves greeting customers, guiding them through the store, answering product questions and processing payments at checkout.

You will help guests select items, maintain the store’s appearance and assist with inventory as needed. The position requires strong customer service skills, reliable attendance for nights, weekends and holidays, and basic computer proficiency to operate the POS system.