BCS-Sales Associate-Boyne Mountain

Boyne Resorts; Deer Park (MD); On-site; USD 26,000 - 36,000; Full time

Job summary

Boyne Resorts is hiring a Retail Sales Associate at Boyne Mountain Resort. The role involves greeting customers, guiding them through the store, answering product questions and processing payments at checkout.

You will help guests select items, maintain the store’s appearance and assist with inventory as needed. The position requires strong customer service skills, reliable attendance for nights, weekends and holidays, and basic computer proficiency to operate the POS system.

Qualifications

• High school diploma or equivalent and comfortable handling payment transactions.
• Excellent customer service mindset with friendly, clear communication.
• Willingness to work nights, weekends and holidays as needed.
• Basic computer skills and willingness to learn store systems.

Responsibilities

• Welcome customers by greeting them and offering assistance.
• Escort customers to racks and counters, suggest items.
• Advise customers with accurate product information.
• Help customers make selections with confidence and recommendations.
• Process payments by totaling purchases and handling cards/gift cards/room charges.
• Notify customers of sales and future merchandise of interest.
• Set up and display products and merchandise in the store.
• Maintain appearance and cleanliness of the store and merchandise.
• Help maintain accurate inventory records.

Skills

Customer service

Communication

Teamwork

Flexibility

Basic computer skills

Education

High school diploma or equivalent

Tools

POS system

Credit card processing

Job description

Resort: Boyne Mountain Resort

Locations: Boyne Falls, Michigan

Target Job Start Date: 12/10/2026

Req ID: 25189

Overview

As a Retail Sales Associate, you are responsible for serving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

A Retail Sales Associate’s typical job functions include the following:

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing credit cards or gift cards/room charging
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

This job might be for you if:

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team. You have interest in not only serving customers with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more. You understand the demands of exceeding customer needs and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.