BCS-Sales Associate-Boyne Mountain

Boyne Resorts; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Sugarloaf Mountain Corporation is seeking a Retail Sales Associate to greet customers, guide them to products, and assist with checkout. You will provide product information and build customer confidence through thoughtful recommendations.

You’ll help maintain store presentation, handle transactions, and work with team members to ensure a welcoming shopping experience. Candidates should be able to lift up to 50 pounds and work flexible hours.

Qualifications

• You enjoy delivering outstanding customer service and connecting with customers who return year after year.
• You communicate in a clear, friendly manner and share enthusiasm for products and services.
• You value teamwork and helping colleagues while delivering great service.
• You are flexible to work nights, weekends, and holidays and can lift up to 50 pounds.
• You have basic computer skills and can handle transactions accurately.

Responsibilities

• Welcome customers by greeting them and offering assistance
• Escort customers to racks and counters or suggest items
• Provide accurate product information to customers
• Assist customers in making selections with confident recommendations
• Accept payments and process credit cards or gift cards

Skills

Customer service

Communication

Team player

Flexible hours

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview

As a Retail Sales Associate, you are responsible forserving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing credit cards or gift cards/room charging
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customerswho return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team. You have interest in not only serving customerswith excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more. You understand the demands of exceeding customerneeds and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.