Resort Operations & Guest Experience Lead

Equity LifeStyle Properties, Inc.; Belvidere (IL); On-site; USD 60,000 - 62,000; Full time

Job summary

A resort management company in Belvidere, IL, is seeking a Hospitality Manager to provide exceptional service to guests and manage resources effectively. The ideal candidate will have over 5 years of property management experience, strong operational skills, and excellent customer service abilities. This full-time position requires a Bachelor’s degree or equivalent experience and offers a salary range of $60,000 to $62,000 annually, with responsibilities including hiring staff, marketing, and budget management.

Qualifications

• 5+ years of property management experience, preferably in RV or manufacturing home community.
• Strong operations skills with thorough understanding of property management.
• Excellent customer service skills with at least one year of experience.

Responsibilities

• Provide exceptional customer service to residents and guests.
• Manage property resources, including buildings and amenities.
• Conduct marketing activities for attracting new customers.
• Hire and manage resort employees.
• Prepare and manage the operational budget to maximize profitability.

Skills

Customer service

Property management

Operations management

Sales and marketing

Microsoft Office

Education

Bachelor’s degree or equivalent experience

Job description

A resort management company in Belvidere, IL, is seeking a Hospitality Manager to provide exceptional service to guests and manage resources effectively. The ideal candidate will have over 5 years of property management experience, strong operational skills, and excellent customer service abilities. This full-time position requires a Bachelor’s degree or equivalent experience and offers a salary range of $60,000 to $62,000 annually, with responsibilities including hiring staff, marketing, and budget management.