Bonus-Eligible Hospitality Ops Manager — Guest Experience

Smash Park Entertainment Group; West Des Moines (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus eligibility

Diversity and inclusion policies

Job summary

A leading eatertainment brand in West Des Moines, Iowa, seeks an Operations Manager to oversee daily operations in a vibrant environment. The ideal candidate brings at least 2 years of hospitality management experience, strong leadership, and financial management skills. Responsibilities include supervising staff, ensuring compliance with safety regulations, and enhancing guest experiences through exceptional service and operational efficiency. This role is bonus-eligible and emphasizes a culture of diversity and inclusion.

Qualifications

• 2+ years of experience in hospitality management, including culinary and front-of-house operations.
• Experience in leadership roles is strongly preferred.
• Knowledge of food safety and liquor requirements is essential.

Responsibilities

• Lead operations ensuring accountability and high performance.
• Monitor operational costs and improve profitability.
• Plan and execute events to promote the brand.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Analytical abilities

Financial management

Tools

Restaurant management software

Job description

A leading eatertainment brand in West Des Moines, Iowa, seeks an Operations Manager to oversee daily operations in a vibrant environment. The ideal candidate brings at least 2 years of hospitality management experience, strong leadership, and financial management skills. Responsibilities include supervising staff, ensuring compliance with safety regulations, and enhancing guest experiences through exceptional service and operational efficiency. This role is bonus-eligible and emphasizes a culture of diversity and inclusion.