Resort Marketing & Guest Engagement Coordinator

Travel + Leisure Co.; California; On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Job summary

Travel + Leisure Co. is seeking a guest-facing coordinator to drive on-site marketing and provide concierge-level service to resort guests. You will schedule meetings with member services, assist with owner updates and workshops, and support resort operations during shifts.

We value 1–3 years of sales/marketing exposure, strong communication, and teamwork in a shared space, with a high school diploma or equivalent required for consideration.

Qualifications

• 1 to 3 years of sales and/or marketing experience is preferred, not required.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• High School Diploma or equivalent is required.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts.
• Provide concierge-like service to all guests.
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop.
• The coordinator may offer gifts to the guest for participating in the update.
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift.

Skills

Sales experience

Communication skills

Teamwork

Computer skills

Education

High School Diploma

Job description

Travel + Leisure Co. is seeking a guest-facing coordinator to drive on-site marketing and provide concierge-level service to resort guests. You will schedule meetings with member services, assist with owner updates and workshops, and support resort operations during shifts.

We value 1–3 years of sales/marketing exposure, strong communication, and teamwork in a shared space, with a high school diploma or equivalent required for consideration.