Resort Marketing & Guest Experience Coordinator

Travel + Leisure Co.; Nevada; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking a personable guest services coordinator to engage guests checking into our resorts with direct, on-site marketing and concierge-style service. You will help coordinate owner updates and workshops, and support resort teams to ensure smooth guest experiences.

The role emphasizes teamwork, strong communication, and basic computer/smart device proficiency. High school diploma required; experience in sales/marketing preferred.

Qualifications

• 1 to 3 years of sales and/or marketing experience preferred, not required.
• Maintain production standards.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• High School Diploma or equivalent is required.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts.
• Provide concierge-like service to all guests.
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop.
• The coordinator may offer gifts to the guest for participating in the update.
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift.

Skills

Sales experience

Teamwork

Communication skills

Smart devices

Education

High School Diploma or equivalent

Tools

General computer skills

Job description

Travel + Leisure Co. is seeking a personable guest services coordinator to engage guests checking into our resorts with direct, on-site marketing and concierge-style service. You will help coordinate owner updates and workshops, and support resort teams to ensure smooth guest experiences.

The role emphasizes teamwork, strong communication, and basic computer/smart device proficiency. High school diploma required; experience in sales/marketing preferred.