Resort Manager

Hyatt Hotels Corporation; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Resort Manager to oversee the efficient operation of hotel divisions in line with brand standards and corporate strategy. The role ensures profitability across departments and alignment with guest and owner expectations.

Experience in leading large-scale hotel operations, including taskforce projects, openings, rebranding, or repositioning within full-service properties, is highly valued.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction.
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations.

Responsibilities

• The position will be responsible for the efficient running of hotel operational divisions in line with Hyatt International's corporate standards and brand expectations.
• The Resort Manager functions as the Operations Manager to ensure all operational departments run smoothly and profitably.
• Additional leadership experience from taskforce, project openings, rebranding or repositioning within the full-service segment is an advantage.

Skills

Leadership

Financial acumen

Guest satisfaction

Owner relations

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family. When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means."

The position will be responsible for the efficient running of hotel operational divisions in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Resort Manager is responsible to function as the Operations Manager to ensure that all the operational departments operate successfully, in accordance with the standard of the hotel and are individually profitable.

Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage

Miraval Berkshires Resort and Spa | Lenox , MA , US

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations