Senior Sales Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Free room nights and discounted rates

401(k) retirement matching

Paid time off including new childleave

Tuition reimbursement

Complimentary employee meals

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation is seeking a Senior Sales Manager in New York to lead strategic sales for guest rooms, meeting spaces and Hyatt services. You will drive New York market accounts, build relationships, and oversee complex opportunities, coordinating with catering and hotel operations to ensure seamless service.

The role emphasizes leadership in sales initiatives, collaboration with the Director of Sales & Marketing, and participation in team meetings to maximize account value while

Qualifications

• 3–5 years of hotel sales experience (luxury hotel experience preferred).
• Selling, negotiating, business writing and presentation skills training.
• Must be proficient in general computer knowledge.

Responsibilities

• Sell guest rooms, meeting space and Hyatt services to customer groups; manage accounts; conduct site inspections.
• Prepare and present effective proposals; maintain organized documentation and reports; use Hyatt systems; coordinate customer service requirements.
• Lead event meetings, sales and staff meetings as needed; collaborate with sales and catering teams; liaise with Administrative Assistant and support staff.
• Solicit through direct sales and marketing contacts the most complex accounts with potential for business.
• May take leadership functions and assist Director of Sales & Marketing with projects.

Skills

Sales experience

Communication skills

Negotiation skills

Presentation skills

General computer knowledge

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects

Salary Range:

$90,000 to $115,000

Key Responsibilities:

• Develop and execute a focused sales plan for assigned markets and accounts, meeting production and revenue goals.
• Prospect for new business and grow existing relationships through direct outreach, networking, referrals, and industry events.
• Qualify opportunities for room-night potential, rate, event-space fit, dates, and operational feasibility.
• Create tailored proposals, conduct site inspections, negotiate terms, and prepare contracts.
• Partner with Revenue Management to price and evaluate business, protect rate integrity, and maximize total account value.
• Coordinate with Catering, Events, Reservations, and hotel operations to ensure accurate handover and seamless service.
• Maintain current account, pipeline, forecast, and activity records in Hyatt sales systems.
• Build repeat business through responsive communication and personalized service before, during, and after each program.
• Track market and competitor activity; represent the hotel at client events and industry functions.
• Support the Director of Sales and Marketing with account reviews, sales initiatives, and department projects.
• Other duties as assigned

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills

Must have 3-5 years of hotel sales experience (luxury hotel experience preferred)

• Must be proficient in general computer knowledge.

Must have selling, negotiating, business writing and presentation skills training

We offer excellent benefits:

• Medical, Dental and Vision Insurance after only 30 days
• Free Room Nights, Discounted Room Rates, and Friends & Family Room Rates
• 401(k) Retirement Matching Plan (up to 4%)
• Paid Time Off including New Child Leave
• Tuition Reimbursement
• Complimentary Employee Meals
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

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