Housekeeping Supervisor

Hyatt Corporation; Chapel Hill (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Travel Perks

Health & Wellness Coverage

Financial Security

Time Off That Matters

Family Support

Education Assistance

Daily Perks

Exclusive Discounts

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Supervisor to oversee the Housekeeping department, inspect guest rooms, counsel and interview staff, and resolve guest concerns. The role requires at least 1 year of hotel experience and strong communication skills, with basic computer skills; prior supervisory experience is preferred.

Schedule includes 7:00am–3:00pm shifts with weekends and holidays; locations include The Standard, Mexico City and Hyatt Regency Huntington Beach Resort and Spa.

Qualifications

• Guest-focused mindset with a drive to meet and exceed guest needs.
• Strong communication skills for guest and team interactions.
• Ability to foster collaboration among team members.

Responsibilities

• Supervise housekeeping activities and staff.
• Inspect guest rooms to ensure standards.
• Counsel and interview employees as needed.
• Handle guest complaints and perform general office duties.

Skills

Guest-focused mindset

Strong communication skills

Team collaboration

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

Exceptional Benefits That Go Beyond the Basics

At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here’s what you can look forward to as part of our team:

• Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
• Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers, plus Adoption Assistance (after 1 year of service).
• Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
• Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
• Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re excited to welcome individuals who bring warmth, dedication, and a passion for hospitality. If you enjoy creating memorable experiences for others, you’ll thrive here!

Qualifications

• Guest-focused mindset - A genuine desire to meet and exceed the needs of others in a dynamic, fast-paced environment.
• Strong communication skills - Refined verbal and written abilities to connect with guests and team members effectively.
• Ability to foster collaboration amongst team.

Schedule & Pay

• Flexibility - 7:00am-3:00pm, including weekends and holidays, to support our guests and team.

Locations

• The Standard, Mexico City | Mexico City , DIF , MX
• Hyatt Regency Huntington Beach Resort and Spa | Huntington Beach , CA , US