Resort Guest Services Specialist

Travel + Leisure Co.; Seaside (OR); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Identity theft protection

Wellness program

Employee assistance program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Seaside, Oregon. You will warmly welcome guests, guide them through check-in and check-out, and provide accurate room rate quotes while delivering top-tier service.

You'll handle cash and card transactions, balance receipts, and manage reservations for individuals and groups. A friendly attitude, clear English communication, and strong multitasking skills are essential to ensure memorable experiences for travelers.

Qualifications

• Excellent communication and hospitality mindset required.
• Strong cash handling and basic math skills are essential.
• Ability to multitask in a fast-paced resort environment.
• Attention to detail and organizational skills are critical.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Provide room rate quotes and confirm reservations for individuals or groups.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete money handling tasks.
• Complete checkout procedures and ensure correct charges are reflected in guest folios.
• Respond to guest inquiries quickly and thoroughly.

Skills

Excellent communication

Cash handling

Basic math

Multitasking

Attention to detail

English fluency

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Seaside, Oregon. You will warmly welcome guests, guide them through check-in and check-out, and provide accurate room rate quotes while delivering top-tier service.

You'll handle cash and card transactions, balance receipts, and manage reservations for individuals and groups. A friendly attitude, clear English communication, and strong multitasking skills are essential to ensure memorable experiences for travelers.