Resort Guest Experience Associate

Travel + Leisure Co.; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Paid time off ( PTO )

Wellness program

Employee Assistance Program

Wish day paid time to volunteer

Job summary

WorldMark Kingstown Reef Resort in Orlando, FL is seeking a Guest Services Associate. You will warmly welcome guests, assist with check-in/out, provide room rate quotes, and help guests navigate local attractions to ensure memorable vacations.

This full-time role requires friendly communication in English, strong cash-handling skills, and the ability to multitask in a fast-paced environment. You’ll work with a courteous, detail-focused team to create exceptional guest experiences.

Qualifications

• Friendly, professional appearance and attitude.
• Excellent communication in English.
• Basic math and cash-handling knowledge.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Register guests, issue keys, and provide information about the resort.
• Quote room rates and confirm guest reservations.
• Process cash and card transactions and balance receipts.
• Assist guests with inquiries and local attractions.

Skills

Guest service

Cash handling

POS system

English proficiency

Multitasking

Attention to detail

Communication skills

Tools

POS software

Job description

WorldMark Kingstown Reef Resort in Orlando, FL is seeking a Guest Services Associate. You will warmly welcome guests, assist with check-in/out, provide room rate quotes, and help guests navigate local attractions to ensure memorable vacations.

This full-time role requires friendly communication in English, strong cash-handling skills, and the ability to multitask in a fast-paced environment. You’ll work with a courteous, detail-focused team to create exceptional guest experiences.