Resort Front Desk Supervisor — Elevate Guest Experience

Equity LifeStyle Properties, Inc.; South Hampton (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sick time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in South Hampton, New Hampshire. This role involves supervising front desk operations, addressing guest inquiries, and ensuring high customer service standards. Candidates should have a high school diploma and at least 6 months of front office experience, preferably in hospitality. In return, the company offers a comprehensive benefits package including medical, dental, vision plans, and 401(k) matching.

Qualifications

• High school diploma or equivalent is required.
• 6+ months of front office experience, preferably in an RV or hotel setting.
• Exceptional customer service skills are essential.

Responsibilities

• Supervise front desk operations during assigned shifts.
• Address guest requests, inquiries, and complaints in a timely manner.
• Ensure adequate staffing and scheduling in accordance with productivity guidelines.

Skills

Customer service skills

Communication skills

Problem-solving skills

Point-of-sale computer system experience

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in South Hampton, New Hampshire. This role involves supervising front desk operations, addressing guest inquiries, and ensuring high customer service standards. Candidates should have a high school diploma and at least 6 months of front office experience, preferably in hospitality. In return, the company offers a comprehensive benefits package including medical, dental, vision plans, and 401(k) matching.