Front Desk Supervisor - Guest Services Lead

Equity LifeStyle Properties; Hampton (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sick time

Job summary

A leading resort company is seeking a Front Desk Clerk in South Hampton, New Hampshire. Responsibilities include supervising front desk operations, managing guest requests, and ensuring the team is trained in service standards. Ideal candidates have a high school diploma, with over 6 months in a front office, and possess exceptional customer service and communication skills. This role offers a comprehensive benefits package, including medical and generous vacation time.

Qualifications

• 6+ months of front office experience, preferably in an RV or hotel setting.

Responsibilities

• Supervise front desk operations during assigned shifts.
• Address guest requests, inquiries and complaints.
• Communicate all relevant information through logs and meetings.

Skills

Exceptional customer service skills

Excellent communications skills

Problem-solving skills

Ability to prioritize and manage multiple projects

Education

High school diploma or equivalent

Tools

Point-of-sale computer system

Job description

A leading resort company is seeking a Front Desk Clerk in South Hampton, New Hampshire. Responsibilities include supervising front desk operations, managing guest requests, and ensuring the team is trained in service standards. Ideal candidates have a high school diploma, with over 6 months in a front office, and possess exceptional customer service and communication skills. This role offers a comprehensive benefits package, including medical and generous vacation time.