Hospitality Front Desk Pro — Guest Services

Everhome Suites Portsmouth - Newington; Newington (NH); On-site; USD 24,796 - 27,552; Part time

Job summary

Everhome Suites Portsmouth - Newington is seeking an enthusiastic hotel front desk agent to join our guest services team. You will welcome guests, manage their accounts, and ensure they have an excellent experience. Responsibilities include checking in/out guests, handling inquiries, and cooperating with housekeeping staff.

The ideal candidate has strong communication and customer service skills, is comfortable in stressful situations, and possesses at least a high school diploma and hospitality experience.

Qualifications

• Excellent communication skills and service-focused mindset.
• Ability to manage stressful situations calmly.
• At least one year of experience in the hospitality industry.

Responsibilities

• Welcome guests and manage front desk operations.
• Handle incoming booking requests and inquiries.
• Perform regular bookkeeping duties to maintain guest information.
• Check in and check out guests while managing room assignments.
• Cooperate with housekeeping to ensure room readiness.

Skills

Customer service skills

Time management skills

Interpersonal skills

Organizational skills

Knowledge of Microsoft Office

Education

High school diploma or GED

Tools

Reservation management systems

Job description

Everhome Suites Portsmouth - Newington is seeking an enthusiastic hotel front desk agent to join our guest services team. You will welcome guests, manage their accounts, and ensure they have an excellent experience. Responsibilities include checking in/out guests, handling inquiries, and cooperating with housekeeping staff.

The ideal candidate has strong communication and customer service skills, is comfortable in stressful situations, and possesses at least a high school diploma and hospitality experience.