Front Desk Concierge — Create WOW at a Luxury Resort

MGM Resorts International; Las Vegas (NV); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Free meals in Aria dining room

Free parking on/off-shift

Health & income protection (for elig.)

Professional development opportunities

Wellness incentive programs

Discounts on hotel, F&B, retail, and

Zusammenfassung

MGM Resorts International in Las Vegas seeks a Front Desk Representative to create a warm, memorable first impression in a luxury resort environment. You will deliver personalized service while assisting guests with arrivals, departures, reservations, and special requests to ensure a seamless stay.

In a fast-paced, guest-focused setting, you’ll anticipate needs, build connections, and create WOW moments guests will remember long after their experience with us.

Qualifikationen

• 18+ years of age or older.
• High School Diploma or GED required.
• Experience in guest-facing service preferred.

Aufgaben

• Welcome guests with memorable service and resolve concerns per SH0W basics.
• Manage check-ins/outs, walk-ins, and arrivals to ensure a seamless stay.
• Offer room upgrades when possible and promote MGM Rewards enrollment.
• Collaborate with Housekeeping and other departments to meet guest expectations.
• Process payments and balance transactions per property procedures.

Kenntnisse

Customer service

Guest facing

Cash handling

Shift flexibility

Ausbildung

High School Diploma or GED

Jobbeschreibung

MGM Resorts International in Las Vegas seeks a Front Desk Representative to create a warm, memorable first impression in a luxury resort environment. You will deliver personalized service while assisting guests with arrivals, departures, reservations, and special requests to ensure a seamless stay.

In a fast-paced, guest-focused setting, you’ll anticipate needs, build connections, and create WOW moments guests will remember long after their experience with us.