Resort Front Desk Concierge — Guest Experience Champion

Vacatia, Inc.; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

The Grandview Resort in Las Vegas invites you to join our Front Desk team as a Front Desk Associate. You’ll be the first smile guests meet, handling check-ins, check-outs, reservations and billing with accuracy while delivering warm, courteous service.

We’re looking for friendly, dependable people with strong communication, basic math skills, and comfort with payments. The role is on-site in Las Vegas, with weekend and holiday shifts expected. Pay is $17 per hour.

Qualifications

• Customer-focused and dependable personality.
• Strong communication and multitasking skills.
• Basic math skills and comfortable with payments.
• Ability to stay organized in a busy environment.
• Tech-savvy and quick to learn new systems.
• Experience in hospitality or customer service is a plus.
• Available to work weekends and holidays.

Responsibilities

• Greet guests and deliver outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly and professionally.
• Manage reservations, room assignments, and billing accurately.
• Process payments and handle cash confidently.
• Prepare for daily arrivals and review reservations.
• Maintain front desk procedures and audits.
• Ensure confidentiality and security of guest information.
• Collaborate with team to keep operations smooth.
• Take initiative to support various tasks.

Skills

Customer service

Communication

Multitasking

Basic math

Tech-savvy

Attention to detail

Hospitality experience

Tools

POS systems

Job description

The Grandview Resort in Las Vegas invites you to join our Front Desk team as a Front Desk Associate. You’ll be the first smile guests meet, handling check-ins, check-outs, reservations and billing with accuracy while delivering warm, courteous service.

We’re looking for friendly, dependable people with strong communication, basic math skills, and comfort with payments. The role is on-site in Las Vegas, with weekend and holiday shifts expected. Pay is $17 per hour.