Guest Experience Associate — Resort Front Desk

Vacatia; Las Vegas (NV); On-site; USD 22,000 - 26,000; Full time

Job summary

Vacatia in Las Vegas is seeking a Front Desk Associate to ensure a warm, welcoming guest experience at the resort front desk. You will greet guests, handle check-ins/outs, manage reservations, and process payments with accuracy in a fast-paced environment.

The role emphasizes strong customer service, clear communication, and the ability to work weekends/holidays. A friendly, dependable approach and basic math skills are essential to be successful in this hospitality setting.

Qualifications

• Experience in hospitality or guest service is preferred.
• Ability to handle payments with basic math.
• Friendly, dependable, and customer-focused.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests and provide outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures and audits.
• Ensure confidentiality and security of guest information.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Customer service

Communication

Multitasking

Math skills

Tech-savvy

Attention to detail

Job description

Vacatia in Las Vegas is seeking a Front Desk Associate to ensure a warm, welcoming guest experience at the resort front desk. You will greet guests, handle check-ins/outs, manage reservations, and process payments with accuracy in a fast-paced environment.

The role emphasizes strong customer service, clear communication, and the ability to work weekends/holidays. A friendly, dependable approach and basic math skills are essential to be successful in this hospitality setting.