Front Desk Associate

Vacatia; Las Vegas (NV); On-site; USD 22,000 - 26,000; Full time

Job summary

Vacatia in Las Vegas is seeking a Front Desk Associate to ensure a warm, welcoming guest experience at the resort front desk. You will greet guests, handle check-ins/outs, manage reservations, and process payments with accuracy in a fast-paced environment.

The role emphasizes strong customer service, clear communication, and the ability to work weekends/holidays. A friendly, dependable approach and basic math skills are essential to be successful in this hospitality setting.

Qualifications

• Experience in hospitality or guest service is preferred.
• Ability to handle payments with basic math.
• Friendly, dependable, and customer-focused.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests and provide outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures and audits.
• Ensure confidentiality and security of guest information.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Customer service

Communication

Multitasking

Math skills

Tech-savvy

Attention to detail

Job description

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Now Hiring: Front Desk Associate | Join Our Resort Team at The Grandview Resort!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Location: 9940 S Las Vegas Blvd, Las Vegas, NV 89183

Pay Rate: $17/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day