Front Desk Associate

Vacatia, Inc.; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

The Grandview Resort in Las Vegas invites you to join our Front Desk team as a Front Desk Associate. You’ll be the first smile guests meet, handling check-ins, check-outs, reservations and billing with accuracy while delivering warm, courteous service.

We’re looking for friendly, dependable people with strong communication, basic math skills, and comfort with payments. The role is on-site in Las Vegas, with weekend and holiday shifts expected. Pay is $17 per hour.

Qualifications

• Customer-focused and dependable personality.
• Strong communication and multitasking skills.
• Basic math skills and comfortable with payments.
• Ability to stay organized in a busy environment.
• Tech-savvy and quick to learn new systems.
• Experience in hospitality or customer service is a plus.
• Available to work weekends and holidays.

Responsibilities

• Greet guests and deliver outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly and professionally.
• Manage reservations, room assignments, and billing accurately.
• Process payments and handle cash confidently.
• Prepare for daily arrivals and review reservations.
• Maintain front desk procedures and audits.
• Ensure confidentiality and security of guest information.
• Collaborate with team to keep operations smooth.
• Take initiative to support various tasks.

Skills

Customer service

Communication

Multitasking

Basic math

Tech-savvy

Attention to detail

Hospitality experience

Tools

POS systems

Job description

Now Hiring: Front Desk Associate | Join Our Resort Team at The Grandview Resort!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Location: 9940 S Las Vegas Blvd, Las Vegas, NV 89183

Pay Rate: $17/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We're Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?