Resort Front Desk Agent | Guest Services Expert

Troon; Scottsdale (AZ); Presencial; USD 43.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare Benefits

401(k) with employer match

Paid time off

Descripción de la vacante

Troon's Sereno Canyon in Scottsdale, AZ is hiring a full-time Front Desk Agent to join a fast-paced hospitality team. You will greet guests, handle check-ins/outs, answer questions, and provide information about the resort and surrounding area.

The position pays $21.00 per hour, with benefits including healthcare options, a 401(k) match, and paid time off. Candidates should have a high school diploma or GED and knowledge of lodging system applications.

Formación

• High school diploma or GED required or 1–3 months related experience.
• Knowledge of lodging system application.

Responsabilidades

• Accurately posts charges to guest bills.
• Checks guests in and out of the resort.
• Promotes activities and events at the facilities.
• Provides information about the resort and area.
• Answers guest questions and directions.
• Responsible for cash, checks and receipts.
• Handles folios and paperwork.
• Activates emergency procedures when needed.
• Assists with faxing, copying and messaging duties.
• Answers the phone and routes calls.
• Maintains regular attendance.

Conocimientos

Guest service

Cash handling

Communication

Educación

High school diploma or GED

1–3 months related experience

Herramientas

Lodging system applications

Descripción del empleo

Troon's Sereno Canyon in Scottsdale, AZ is hiring a full-time Front Desk Agent to join a fast-paced hospitality team. You will greet guests, handle check-ins/outs, answer questions, and provide information about the resort and surrounding area.

The position pays $21.00 per hour, with benefits including healthcare options, a 401(k) match, and paid time off. Candidates should have a high school diploma or GED and knowledge of lodging system applications.