Front Desk Concierge for Luxury Golf Retreat

Scottsdale Golf Retreat at Troon North; Scottsdale (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

HCW Hospitality seeks a Front Desk Agent for Scottsdale Golf Retreat at Troon North to warmly welcome guests and manage check-ins, reservations, and concierge-style requests, ensuring a seamless, memorable stay.

As opening-team members, you’ll guide guests through golf, dining, and local experiences while maintaining an organized front desk and collaborating with housekeeping and maintenance to deliver exceptional service.

Qualifications

• Experience in hospitality or guest services is preferred.
• Strong communication and interpersonal skills.
• Willingness to work varied schedule, including weekends and holidays.

Responsibilities

• Welcome guests with a warm, personalized arrival and departure experience.
• Complete check-ins/check-outs and front desk transactions accurately.
• Serve as a knowledgeable resource for local golf, dining, and experiences.
• Assist guests with reservations and concierge-style requests.
• Coordinate with housekeeping and maintenance to ensure seamless service.

Skills

Hospitality mindset

Excellent communication

Guest service

Organization

Multitasking

Ownership

Flexibility

Guest-facing experience

Job description

HCW Hospitality seeks a Front Desk Agent for Scottsdale Golf Retreat at Troon North to warmly welcome guests and manage check-ins, reservations, and concierge-style requests, ensuring a seamless, memorable stay.

As opening-team members, you’ll guide guests through golf, dining, and local experiences while maintaining an organized front desk and collaborating with housekeeping and maintenance to deliver exceptional service.