Resort Entertainment Host & Guest Services Specialist

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Yaamava' Resort & Casino at San Manuel in Highland, CA seeks an Entertainment Representative under the supervision of the Entertainment Supervisor. The role involves working venues and in-house events, handling cash via POS, issuing wristbands, and promoting entertainment and property-wide events with world-class service.

Responsibilities include processing ticket sales, promoting Player's Club cards, assisting with venue counts and setup, monitoring back-of-house areas, and supporting artist

Qualifications

• High School Diploma or GED required.
• Minimum six (6) months guest services or cash handling experience required.
• Must multi-task effectively and handle a high volume of monetary transactions, error free.
• Intermediate experience in Word and Excel preferred.
• Must clearly speak, read and write in English.

Responsibilities

• Ensures sales for entry into entertainment venues with cover charge via POS.
• Issues wristbands at venues and events.
• Promotes and issues Player's Club cards.
• Assists venue counts, line control and event setup/breakdown.
• Provides exceptional customer service and maintains a clean, safe work area.
• Supports artist merchandise sales when required.

Skills

Multitasking

Cash handling

English fluency

Professional grooming

World-class service

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Yaamava' Resort & Casino at San Manuel in Highland, CA seeks an Entertainment Representative under the supervision of the Entertainment Supervisor. The role involves working venues and in-house events, handling cash via POS, issuing wristbands, and promoting entertainment and property-wide events with world-class service.

Responsibilities include processing ticket sales, promoting Player's Club cards, assisting with venue counts and setup, monitoring back-of-house areas, and supporting artist