Resort Entertainment Experience Specialist

Yaamava Resort & Casino at San Manuel; Highland (CA); On-site; USD 37,000 - 46,000; Full time

Job summary

Yaamava Resort & Casino at San Manuel is seeking an Entertainment Representative under the direction of the Supervisor, Entertainment. You will manage entry to entertainment venues, handle cash at POS, promote entertainment, and support in-house events with professional, world-class service.

You will issue wristbands, assist with event setup and breakdown, and help with artist merchandise sales when required.

Qualifications

• High School Diploma or GED required.
• Minimum six months guest services or cash handling experience required.
• Must be able to multi-task effectively in a high-volume environment.
• Must clearly speak, read and write in English.

Responsibilities

• Handles cash and processes sales at entry to venues and events.
• Issues wristbands and assists with venue entry as needed.
• Promotes and issues Player’s Club cards.
• Assists with entertainment venue counts and line control.
• Assists with event setup and breakdown.
• Provides world-class customer service and helps improve service quality.
• Maintains a clean and safe work area.
• Assists with artist merchandise sales if required.
• Performs other duties to support efficient department operations.

Skills

Multitask effectively

Cash handling

English language proficiency

Word

Excel

Education

High School Diploma or GED

Tools

POS system

Job description

Yaamava Resort & Casino at San Manuel is seeking an Entertainment Representative under the direction of the Supervisor, Entertainment. You will manage entry to entertainment venues, handle cash at POS, promote entertainment, and support in-house events with professional, world-class service.

You will issue wristbands, assist with event setup and breakdown, and help with artist merchandise sales when required.