Resort Ambassador

Marriott-International; Princeville (HI); Presencial; USD 37 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free daily associate meal

AAA Four Diamond Resort

Complimentary breakroom amenities &amp

Discounts to onsite food outlets

Quarterly team luncheons

Community service opportunities

Sustainability awards - Audubon Green

Resumo da oferta

Marriott Vacations Worldwide is seeking a Lobby Ambassador to greet guests, activate services across the lobby, and help create memorable vacation moments for Owners/guests. You will engage guests and coordinate with outlets to enhance the overall experience.

You will respond to requests, share local area knowledge, and work with colleagues to resolve issues while upholding safety procedures and company standards in a welcoming environment.

Qualificações

• Experience in hospitality or guest services preferred.
• Strong communication and guest service orientation.

Responsabilidades

• Greets and engages resort guests to enhance the service experience in the lobby area.
• Responds to guest requests by arranging or identifying appropriate providers.
• Gathers local area knowledge to inform guests about activities and amenities.

Descrição da oferta de emprego

Hourly Rate: $31.40Hourly Wage: $31.40$500 SIGN ON BONUS - This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $250 increments at 30 and 90 days, paid on the following paycheck.Job Status: Casual (0-19 / hours per week).Are you looking for a place where meaningful moments are made together?At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.Competitive PayTravel discountsCredit Union MembershipProfessional Counseling & Family SupportGrowth and Development Opportunities*Benefit Eligibility will vary by positionSite Specific Perks:Free daily associate mealAAA Four Diamond ResortComplimentary breakroom amenities & soft drinksCelebratory LuncheonsCompany branded attire for outdoor associatesComplimentary work shoesDiscounts to onsite food outletsQuarterly team luncheon celebrations and awardsCommunity service opportunitiesSustainability awards - Audubon Green LodgingAs a Lobby Ambassador, a typical day will include:Greets and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.Guest Experience and Company StandardsWelcome and greet guests and anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Contribute to team goals.Always follow company policies and safety procedures.To Become a Lobby Ambassador at MVW:Available to work various shifts, holidays, and both weekend days.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.