Resort Activities & Events Lead

Holiday Inn Club Vacations Incorporated; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Matching 401K

Growth & Developmental Opportunities

Medical, Dental & Vision Benefits

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vac%

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Supervisor of Activities & Events in Orlando to lead resort activities and events, supervise staff, and ensure guest satisfaction. You will manage inventory, promotions, and day-to-day operations in a dynamic recreation environment.

The role emphasizes strong communication, cash handling, and customer service skills, with duties spanning training, inventory, and vendor relations in a family-friendly resort setting.

Qualifications

• High school diploma or GED is required.
• Experience in recreation management and/or supervision preferred.
• Cash handling experience required.
• Strong verbal and written communication skills are essential.
• Must be at least 18 years old with a valid driver’s license and able to meet vehicle policy standards.

Responsibilities

• Oversee the planning and execution of resort activities and events; supervise, train, schedule and evaluate staff; oversee day-to-day department operations.
• Assist in developing activity/event promotional communications and ensure proper distribution; order, receive, inventory and stock supplies and merchandise.
• Conduct retail transactions and reconcile cash handling; manage cash bank and daily deposits; handle vendor and guest relations.
• Ensure guest satisfaction and uphold service standards across recreation areas including arcade, movie theater, pools and outdoor amenities.

Skills

Staff supervision

Customer service

Cash handling

Communication

Inventory management

Education

High school diploma or GED

Job description

Holiday Inn Club Vacations Incorporated is seeking a Supervisor of Activities & Events in Orlando to lead resort activities and events, supervise staff, and ensure guest satisfaction. You will manage inventory, promotions, and day-to-day operations in a dynamic recreation environment.

The role emphasizes strong communication, cash handling, and customer service skills, with duties spanning training, inventory, and vendor relations in a family-friendly resort setting.