Residential SUD Shift Supervisor - Lead & Support Team

Harbor Care; Nashua (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with match

Paid time off

Job summary

Harbor Care seeks a Substance Use Disorder Residential Shift Supervisor to provide leadership and operational oversight for Residential Support Staff. This role ensures resident safety, program integrity, and a supportive milieu aligned with Harbor Care’s mission.

The ideal candidate will have a behavioral health background, leadership experience, and a commitment to trauma-informed, recovery-centered care in a fast-paced residential setting.

Qualifications

• Bachelor's Degree in Behavioral Health, human services, psychology, social work, or related field.
• Experience with Residential Treatment.
• Experience with Substance Use Disorders, Behavioral Health, and/or Recovery Support Services.
• Strong knowledge of recovery-oriented, trauma-informed, and person-centered care.
• Previous leadership, supervision or shift coordination experience.
• Strong communication, organization, documentation and problem-solving skills.
• Ability to maintain professional boundaries and promote a safe milieu.
• Ability to work a 10am-6pm schedule and cover first/second shift.

Responsibilities

• Serve as the primary operational leader during your shift, managing the transition between daytime and evening programming.
• Guide Residential Support Workers with continuity of care, safety, structure, and adherence to program expectations.
• Assign and monitor daily responsibilities, ensuring staff coverage and completion of shift duties.
• Provide real-time coaching to RSW staff for 1st and 2nd shifts.
• Maintain presence in the milieu, observe groups, and provide feedback.
• Facilitate and co-facilitate groups.
• Model recovery-oriented, trauma-informed, person-centered, and professional interactions with participants.
• Support staff in managing challenging behaviors, crises, and boundary concerns.
• Identify training needs and reinforce policies and reporting practices.
• Monitor staff attendance, punctuality, professionalism, and scheduling adherence.
• Escalate significant concerns to program leadership.
• Build positive relationships with clients, staff, and partners.

Skills

Leadership

Staff supervision

Communication

Documentation

Problem-solving

Education

Bachelor's Degree in Behavioral Health

Job description

Harbor Care seeks a Substance Use Disorder Residential Shift Supervisor to provide leadership and operational oversight for Residential Support Staff. This role ensures resident safety, program integrity, and a supportive milieu aligned with Harbor Care’s mission.

The ideal candidate will have a behavioral health background, leadership experience, and a commitment to trauma-informed, recovery-centered care in a fast-paced residential setting.