Residential Specialist

Services for the UnderServed; New York (NY); Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

Services for the UnderServed in Brooklyn, NY is hiring a Residential Specialist to provide a warm, compassionate welcome to shelter residents. The role includes 24/7 coverage to ensure safety, assist with admissions, coordinate meals, and support residents’ independence with empathy and integrity.

The ideal candidate is trauma-informed, communicates clearly, and collaborates with Shift Supervisors and case managers. Must hold F02 certification and a valid security license.

Qualifikationen

• F02 certification is REQUIRED.
• Security license is REQUIRED.
• Trauma-informed, client-centered approach with anti-oppressive lens.
• Respond to residents with neutral, non-judgmental language.
• Flexibility with schedule; ability to handle crises professionally.
• Experience with homelessness, substance misuse and working with disenfranchised communities.

Aufgaben

• Conduct regular rounds to ensure safety and residents' well-being.
• Enter activity logs and shift notes promptly and accurately.
• Complete admissions paperwork.
• Escort residents to services or housing referrals.
• Meet with Shift Supervisor for supervision and guidance.
• Plan and support self-care and social activities; lead resident groups.
• Collaborate with case managers on tasks.
• Provide orientation to the program and administrative support.
• Follow emergency procedures and participate in drills.
• Attend trainings and agency meetings; provide meal coordination.

Kenntnisse

Effective communication

Typing skills

Lift 15 lbs

Naloxone cert

Basic First Aid

Driver's license

Bi-lingual communication

Food Handler license

Jobbeschreibung

Position Overview

S:US is seeking a

Min

USD $19.23/Hr.

Max

USD $19.23/Hr.

Position Overview

S:US is seeking a Residential Specialsit for their family with children shelter in Brooklyn.

This position is located at Dumont Avenue, Brooklyn, NY 11207.

The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. You will be tasked with promoting person-centered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct regular scheduled rounds to ensure safety and residents wellbeing.
• Enter activity log information and shift notes in a timely fashion and accurate manner.
• Complete necessary admissions paperwork.
• Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.
• Meet with Shift Supervisor for individual and group supervision.
• Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks.
• Provide initial orientation to program.
• Provide administrative support in areas of office coverage, telephone and clerical work, food services.
• Understand and follow emergency procedures, including fire drills.
• Perform other duties as assigned by Shift Supervisor and Program Director.
• Attend job related trainings and agency meetings as necessary.
• Provide meal coordination

Qualifications

• F02 certification-REQUIRED
• Security license -REQUIRED
• Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressive lens into your work with the people we serve.
• Use neutral and non- judgmental language when responding to the needs and requests of the residents
• Must have ability to be flexible with schedule as needed
• Ability to maintain professional maturity during crisis situations
• Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

Preferred Qualifications & Skills

• Effective written and oral communication skill
• Proficiency with computer-based programs, typing skills
• Must be able to lift up to 15 lbs.
• F80
• Basic First Aid
• Naloxone certification
• Valid driver's license and bi-lingual communication preferred
• Food Handler license preferred

Company Overview

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on Benefits Page and see how S:US invests in you .

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-19020

Work Location

In Person