Residential Specialist-Homeless Services

UNAVAILABLE; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Health and wellness resources

Generous PTO

Professional development

Job summary

S:US is seeking a Residential Specialist for their Bronx families shelter, located at E. 178 Street, Bronx, NY 10457. The role focuses on welcoming residents, promoting person-centered services, and ensuring safety around the clock.

The ideal candidate has 3+ years in social services, trauma-informed practice, and strong communication. The position offers a comprehensive benefits package and opportunities for professional development at a responsive shelter.

Qualifications

• Associate degree or higher in human services with 3+ years' social service experience.
• F-02 certification is required.
• Security license required or may be obtained within 6 months of hire.
• Trauma-informed, client-centered approach with anti-oppressive lens.
• Use neutral, non-judgmental language when interacting with residents.
• Must be flexible with schedule and able to respond to crises professionally.
• Experience with homelessness, substance misuse, harm reduction; knowledge of LGBTQ, HIV/AIDS, elderly, and disabilities.

Responsibilities

• Conduct regular rounds to ensure safety and residents' wellbeing.
• Enter activity logs and shift notes promptly and accurately.
• Complete admissions paperwork.
• Escort residents to services and housing referrals.
• Meet with Shift Supervisor for supervision and guidance.
• Plan and/or lead self-care and social activities for residents.
• Coordinate meals and support food services.
• Attend trainings and agency meetings as needed.

Skills

Effective written and oral comms

Computer proficiency

Lifting up to 15 lbs

Basic First Aid

Naloxone certification

Bi-lingual communication

Valid driver’s license

Education

Associate Degree in Human Services or High Diploma or GED

F-02 certification

Job description

Min

USD $39,797.00/Yr.

Max

USD $39,797.00/Yr.

Position Overview

S:US is seeking a Residential Specialist for their families with children shelter in the Bronx.

This position is located at E. 178 Street, Bronx, NY 10457.

SCOPE OF ROLE:

At S:US, we are committed to a better New York with opportunities for all. The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. You will be tasked with promoting person-cantered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility, integrity and can communicate skilfully with empathy and honesty.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Conduct regular scheduled rounds to ensure safety and residents wellbeing
• Enter activity log information and shift notes in a timely fashion and accurate manner.
• Complete necessary admissions paperwork
• Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centres and housing referral
• Meet with Shift Supervisor for individual and group supervision
• Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks
• Provide initial orientation to program
• Provide administrative support in areas of office coverage, telephone and clerical work, food services
• Understand and follow emergency procedures, including fire drills
• Perform other duties as assigned by Shift Supervisor and Program Director
• Attend job related trainings and agency meetings as necessary
• Provide meal coordination

Job Requirements

REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE

• Associate Degree in Human Services or High Diploma or GED with 3+ years’ social service experience
• F-02 certification
• Security license is mandatory but may be obtained within 6 months if hired.
• Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressive lens into your work with the people we serve.
• Use neutral and non- judgmental language when responding to the needs and requests of the residents
• Must have ability to be flexible with schedule as needed
• Ability to maintain professional maturity during crisis
• Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

PREFERRED QUALIFICATIONS & SKILLS

• Effective written and oral communication skill
• Proficiency with computer-based programs, typing skills
• Must be able to lift up to 15 lbs.
• F80
• Basic First Aid
• Naloxone certification
• Valid driver’s license and bi-lingual communication preferred Food Handler license preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contactthe Leave Team at [e-mail].

ID

2026-18727