Residential Services Supervisor — People‑Focused Leadership

QSAC; West Hempstead (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental and Vision Insurance

Paid Time Off 24 days annually

Group Life Insurance

Long Term Disability

Flexible Spending Accounts

Pre-Tax Commuter Benefits

403(b) Retirement with Employer Discre

Paid Training in ABA

Career advancement opportunities

Job summary

QSAC is hiring an Assistant Manager for the OPWDD-funded Residential Program in New York. The role oversees general operations of QSAC Residences and ensures a safe, supportive, therapeutic environment that fosters independence and personal goals for residents.

The Assistant Manager supervises staff, coordinates daily operations, and ensures program goals are implemented, including safety, medications, and community engagement.

Qualifications

• High school diploma/GED required.
• 1-2 years’ experience driving large passenger vehicle required.
• 1-2 years’ experience supporting people with intellectual/developmental disabilities required.
• A minimum of 1 year supervisory work experience required.
• Clearance through state mandated Background/Fingerprint Check required.
• Must be able to communicate effectively with others and individuals served.

Responsibilities

• Review residential binders, including general, medical and personal allowances.
• Conduct periodic fire drills for safety procedures.
• Complete and submit injury reports for individuals.
• Maintain individual’s personal allowance accounts.
• Coordinate and shop for household items and proper groceries for meal distribution.
• Maintain relationships with community and neighbors.
• Provides hands-on assistance with Residence and individual care as part of the staff ratio.
• Create and orchestrate recreational calendars based on individual preferences.
• Maintain adequate supply of medication, and medication administration records for individuals.
• Maintain correspondence with Nurse and Medical Coordinators to ensure appropriate medical appointments are made and occur.
• Supervise direct care professionals (DSP) staff.
• Oversee and report to Director on any employee relations and staff disciplinary concerns.
• Schedule DSP staff to support residences.
• Ensure program goals are implemented by Residential staff.

Skills

Patience

Communication

Safe lifting

Driving

Team leadership

Adaptability

Education

High school diploma/GED

Job description

QSAC is hiring an Assistant Manager for the OPWDD-funded Residential Program in New York. The role oversees general operations of QSAC Residences and ensures a safe, supportive, therapeutic environment that fosters independence and personal goals for residents.

The Assistant Manager supervises staff, coordinates daily operations, and ensures program goals are implemented, including safety, medications, and community engagement.