Residential Services Manager – Property Maintenance Leader

Progress Residential, L.P.; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Generous time off

Ongoing learning and development

Culture celebrates you

Job summary

Progress Residential, L.P. is seeking a Service Manager to oversee service requests and maintenance for our single-family rental homes. This role leads a team, collaborates with vendors, and ensures resident satisfaction while maintaining cost targets across an assigned region.

You will monitor response times, approve vendor actions, and provide technical support to technicians to ensure quality repairs and compliance with housing standards.

Qualifications

• Experience managing service, operations and maintenance in housing sectors.

Responsibilities

• Oversee service jobs and preventative maintenance for occupied homes.
• 6
• Provide leadership to the service team and coordinate with vendors.

Skills

Customer service

Communication

Leadership

Vendor coordination

MS Office

Remote admin support

Pricing and cost review

Project coordination

Education

High School Diploma or equivalent

EPA refrigerants certification

Tools

SalesForce

Yardi

Job description

Progress Residential, L.P. is seeking a Service Manager to oversee service requests and maintenance for our single-family rental homes. This role leads a team, collaborates with vendors, and ensures resident satisfaction while maintaining cost targets across an assigned region.

You will monitor response times, approve vendor actions, and provide technical support to technicians to ensure quality repairs and compliance with housing standards.