Residential Services Manager — Lead Care & Compliance

Peopleinc; Town of Lancaster (NY); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Generous PTO

PTO buyback

Affordable insurance

Tuition reimbursement

Career mentoring

Shift incentives

On-demand pay access

Job summary

People Inc. in Lancaster, NY is seeking a Management/Supervisor for a full-time temporary role in a residential services program.

You will provide oversight and leadership to Medical Coordinator and Direct Care staff, ensuring quality direct services in line with the agency's mission, and foster a safe, home-like living environment for residents. The role requires coordinating staffing, supervising staff, maintaining records, managing budgets, and participating in committees.

Qualifications

• Associates degree in Human Services or related field plus 1 year of experience.
• Completion of agency Management Training or enrollment.
• Valid Driver’s License per agency policy.

Responsibilities

• Ensure residential program is high quality and compliant with regulations and HCBS guidelines.
• Maintain knowledge of program support area needs to communicate needs as appropriate.
• Ensure high quality medical care and support in conjunction with medical coordinator and RN.
• Staffing: select, supervise, and retain staff to meet individuals’ needs.
• Train and develop staff to improve quality of care.
• Ensure effective communication across all program settings.
• Lead relationships with persons served, families, advocates, staff and community.
• Oversee fiscal management and audits of personal accounts twice monthly.
• Coordinate placements and ensure pre-admission requirements and person-centered plans.
• Maintain confidential, comprehensive record-keeping for activities/incidents.
• Be on-site during evenings, overnights, and weekends as duties require.
• Be available 24 hours per day for emergencies at sites.
• Participate or chair agency committees, meetings, and trainings.
• Adhere to Senior Residential Manual and agency policies.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication skills

Crisis intervention

Education

Associates degree in Human Services

Management Training enrollment/completion

Job description

People Inc. in Lancaster, NY is seeking a Management/Supervisor for a full-time temporary role in a residential services program.

You will provide oversight and leadership to Medical Coordinator and Direct Care staff, ensuring quality direct services in line with the agency's mission, and foster a safe, home-like living environment for residents. The role requires coordinating staffing, supervising staff, maintaining records, managing budgets, and participating in committees.