SENIOR SUPERVISOR, RESIDENTIAL SERVICES

Peopleinc; Town of Lancaster (NY); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Generous PTO

PTO buyback

Affordable insurance

Tuition reimbursement

Career mentoring

Shift incentives

On-demand pay access

Job summary

People Inc. in Lancaster, NY is seeking a Management/Supervisor for a full-time temporary role in a residential services program.

You will provide oversight and leadership to Medical Coordinator and Direct Care staff, ensuring quality direct services in line with the agency's mission, and foster a safe, home-like living environment for residents. The role requires coordinating staffing, supervising staff, maintaining records, managing budgets, and participating in committees.

Qualifications

• Associates degree in Human Services or related field plus 1 year of experience.
• Completion of agency Management Training or enrollment.
• Valid Driver’s License per agency policy.

Responsibilities

• Ensure residential program is high quality and compliant with regulations and HCBS guidelines.
• Maintain knowledge of program support area needs to communicate needs as appropriate.
• Ensure high quality medical care and support in conjunction with medical coordinator and RN.
• Staffing: select, supervise, and retain staff to meet individuals’ needs.
• Train and develop staff to improve quality of care.
• Ensure effective communication across all program settings.
• Lead relationships with persons served, families, advocates, staff and community.
• Oversee fiscal management and audits of personal accounts twice monthly.
• Coordinate placements and ensure pre-admission requirements and person-centered plans.
• Maintain confidential, comprehensive record-keeping for activities/incidents.
• Be on-site during evenings, overnights, and weekends as duties require.
• Be available 24 hours per day for emergencies at sites.
• Participate or chair agency committees, meetings, and trainings.
• Adhere to Senior Residential Manual and agency policies.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication skills

Crisis intervention

Education

Associates degree in Human Services

Management Training enrollment/completion

Job description

IRA - WILLIAM ST. LANCASTER, NY 14086, USA

• MANAGEMENT/SUPERVISOR
• Full-Time
• Requisition #: SENIO030662

Description

Pay Rate: $27.00-$32.17

Shift: Temporary Position. Varies

As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment.
• Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate
• Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN
• Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals’ needs and service requirements.
• Responsible for the training and on-going development of staff to ensure and improve quality of care
• Ensures appropriate, effective, and timely communication across all program settings.
• Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood
• Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly.
• Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan.
• Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance.
• In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends.
• Is available 24 hours per day for emergencies at sites.
• Participates or chairs agency committees, meetings, and training as required
• Responsible for adherence to the Senior Residential Manual
• Complies with all agency policy and procedures
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience.
• Completion of and/or enrollment in agency Management Training.
• Valid Driver’s License that meets agency policy.
• Lifting requirement of 35 lbs.
• Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines.
• Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.
• Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community.

SUPERVISORY RESPONSIBILITIES

Responsible for the supervision and development of Direct Care staff.

Why People Inc.?

When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate - that’s how we treat our employees.

• (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more)
• consistent schedules and the opportunity to help others move closer to their life goals and dreams

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.